Contracts Manager

Job Title: Contracts Manager
Reporting To: Senior Operations Lead
Location: Nationwide, UK

Role Overview

The primary purpose of this role is to manage and coordinate multiple fit-out projects, ensuring they are delivered on time, on budget, and to the client’s satisfaction while maximising profitability.

Key Responsibilities

• Oversee the day-to-day running of projects, reducing dependency on senior leadership.
• Review building plans in detail with internal teams and external stakeholders.
• Create project schedules and timelines to ensure on-time completion.
• Manage and coordinate contractors to ensure smooth project delivery.
• Supervise site managers, including performance reviews, coaching, and providing clear direction.
• Liaise with internal departments to ensure seamless project logistics.
• Resolve client concerns escalated beyond the site manager.
• Monitor project budgets and take ownership of project gross profit.
• Provide regular progress updates to clients via email, phone, and face-to-face meetings.
• Report project progress and invoiced revenue to senior management.
• Ensure compliance with relevant laws, regulations, and industry best practices.
• Organise and coordinate project meetings with all stakeholders and generate construction reports.
• Travel between multiple project sites (2-3 projects simultaneously), with at least one site visit per week per project.
• Attend office meetings weekly to review project budgets and build relationships with the office team.
• Conduct weekly gross profit and valuation forecasts per project.
• Identify and upsell variations on live projects.
• Hold supplier and subcontractor meetings regarding live projects.
• Manage detailed construction drawings, ensuring updates are accurate and displayed on site.

Experience Required

• Minimum 2 years’ project management experience in construction or fit-out projects.

Preferred Certifications (training can be provided)

• CITB Management/Supervisory, Health & Safety, and CDM regulations training
• SMSTS Certification
• Project Management Qualification

Competencies Required

• Leadership skills to motivate teams and maintain a positive, safe working environment.
• Strong organisational skills to manage multiple projects on time and budget.
• Clear verbal and written communication to explain projects, provide updates, and instruct colleagues, clients, and subcontractors.
• Understanding of CDM regulations and ability to manage projects in compliance.
• Self-motivated and confident to act on initiative.
• Attention to detail and commitment to build quality.
• Problem-solving skills and creative, solution-focused mindset.

Systems Used

• Procore
• Inndex
• Autodesk suite (read/view only)
• Microsoft Office suite
• ClickUp